Apple Watch ECG troubleshooting: common problems and how to fix them

Most Apple Watch ECG problems fall into a handful of buckets: the app won't record, the recording comes out unusable, the trace looks wrong, or your recordings don't show up afterwards. This page is a map, find your symptom below and jump to the full fix. Almost none of these are about your heart; they're about getting a clean 30-second reading and getting it onto your phone.

Start with the obvious one: if your watch won't record an ECG at all, check the model first. Apple Watch SE (any generation) has no ECG sensor, so it cannot record an ECG. Everything below assumes a Series 4 or later.

Setting up and taking a recording

If you're just getting started, or the ECG app is missing from your watch:

The recording won't complete, or the quality is poor

The reading starts but never finishes, or the trace comes out fuzzy, spiky or drifting. This is almost always about the electrical contact, not your heart:

The trace looks wrong

The recording finished, but something about it looks off:

Your recordings aren't showing up

You took a reading, but it isn't where you expect it:

Getting more from a good recording

Once you can take a clean reading, there's more you can do with it:

Still stuck after all this? A recording that consistently won't complete, on either wrist and after a restart, can point to a hardware issue with the watch, which is worth having Apple Support check. And if the problem is your recordings not appearing rather than not recording, it's an Apple Health/iCloud sync issue, not an app you can reinstall your way out of.

Frequently asked questions

Why won't my Apple Watch record an ECG at all?

First check your watch model. Apple Watch SE (any generation) has no ECG sensor, so it cannot record an ECG. On a Series 4 or later, make sure the ECG app is installed and set up, your region supports it, and your wrist and Digital Crown are clean and dry. The setup and how-to-record guides walk through each step.

Why does my Apple Watch ECG say "poor recording" or keep restarting?

Both come down to the electrical contact during the reading. A "poor recording" is usually damp skin or a damp watch back; a restarting countdown means the contact broke or was too noisy for a moment. Dry your wrist, fingertip and the watch, rest your arm, hold a light steady finger on the Digital Crown, and stay still for the full 30 seconds.

Why aren't my new Apple Watch ECGs showing on my iPhone?

New recordings reach your iPhone through iCloud Health sync. If recent ECGs are missing from the Apple Health app too, iCloud Health sync is almost always the cause. On iPad, recordings simply arrive later than on iPhone.

Once your Apple Watch ECG is working, get the detail the built-in app leaves out, and a report your doctor can use.

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