Privacy Policy

Heartworks Pty Ltd ("Heartworks", "we", "our", or "us") respects your privacy. This Privacy Policy explains how ECG+ ("the App") handles information when you use the App.

ECG+ is designed to help users review and organise Apple Watch ECG-related information. ECG+ is not a provider of medical care, does not diagnose medical conditions, and does not provide treatment or emergency services. Any information presented by the App is provided for general informational and educational purposes only and is not a substitute for professional medical advice.

1. Information the App may access

With your permission, ECG+ may access certain health and related information stored in Apple Health and generated by supported Apple devices, including:

• ECG recordings
• Heart rate data
• Heart rate variability (HRV) data
• Recording dates and times
• Device-provided classifications or metadata associated with a recording
• Information you choose to enter into the App, such as notes, tags, or feedback

ECG+ only accesses the information needed to provide the features you choose to use.

2. How your information is used

We may use information handled by the App to:

• display your ECG, HRV, and related heart rhythm information inside the App
• generate charts, summaries, trends, and educational explanations
• support optional features you choose to use
• maintain, troubleshoot, and improve the App
• respond to support requests, bug reports, or feedback you send us
• comply with legal obligations where required

We do not use HealthKit data or information derived from it for advertising purposes.

3. On-device processing and data sharing

ECG+ is designed so that health information is handled as locally as possible on your device. Unless you actively choose to use a feature that sends information outside your device, your Apple Health and ECG-related data should remain on your device.

Some optional features may require limited data transmission, for example:

• if you choose to contact support
• if you choose to sync, back up, restore, or transfer certain App content
• if you choose to use cloud-based explanation or assistance features
• if diagnostic information is sent to help us investigate crashes or technical problems

When a feature requires data to leave your device, that will only occur as needed for that feature and subject to the permissions, actions, and settings you choose.

4. What we do not do

• We do not sell your health information.
• We do not use HealthKit data for advertising or marketing profiling.
• We do not claim ownership of your Apple Health data.
• We do not provide medical diagnosis, treatment, or emergency monitoring through ECG+.

5. Third-party services

ECG+ may rely on third-party service providers for limited functions such as hosting, diagnostics, analytics, communications, or cloud processing, where applicable. Those providers may process limited information on our behalf only as needed to provide their services to us.

We take reasonable steps to use service providers that are appropriate for the nature of the App. However, third-party services operate under their own terms and privacy policies, and we cannot guarantee the practices of third parties outside our control.

6. Data retention

Information stored locally in the App generally remains on your device until you delete it, remove the App, or clear it through available App or device controls.

If you choose to send us information, use support channels, or use optional cloud-based features, related records may be retained for as long as reasonably necessary for support, security, legal, compliance, backup, or operational purposes.

7. Security

We use reasonable administrative, technical, and organisational measures intended to protect information handled by ECG+. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Your choices and controls

You can control ECG+'s access to Apple Health data through Apple's Health and privacy settings. Depending on how you use the App, you may also be able to:

• revoke Health access permissions
• delete App content stored on your device
• delete the App from your device
• choose whether or not to use optional cloud-based or support features

9. International use

If information is transmitted through optional online features, it may be processed in countries other than the one where you are located. By choosing to use those features, you understand that information may be transferred and processed in other jurisdictions, subject to applicable safeguards where required.

10. Children

ECG+ is not directed to children under the age at which personal data processing would require parental authorisation under applicable law. If you believe a child has provided personal information to us inappropriately, please contact us and we will review the matter.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the effective date above and may also provide additional notice within the App or on our website where appropriate.

12. Contact

If you have questions about this Privacy Policy or ECG+, please contact:

Heartworks Pty Ltd
Email: hello@heartworks.com.au
Website: www.heartworks.com.au