Share ECG+ Premium with Family Sharing

If you have Apple Family Sharing enabled, your ECG+ subscription can be shared with eligible family members: so your family can use ECG+ without buying a separate subscription. Here's how to set it up, and what to check if it doesn't work right away.

Step 1: Set up Family Sharing

On your iPhone, open Settings, tap your Apple ID (your name at the top), then tap Family Sharing. If it isn't set up yet, follow the prompts to create a family group and invite your family members.

Step 2: Turn on subscription sharing

In Family Sharing, tap Subscriptions and make sure Share Subscriptions is turned on.

Step 3: Confirm the right Apple ID

Your family member must be added to your Family Sharing group and signed in on their device with the Apple ID that's part of that group.

Step 4: Download ECG+ on their device

On the family member's iPhone, open ECG+ and go to the purchase page, then tap Restore Purchases. The subscription will be enabled automatically after a short wait.

Troubleshooting

If it doesn't work, check the following:

• The subscription you purchased must support Family Sharing: not all ECG+ plans can be shared.
• Family Sharing must be enabled for Subscriptions on the organizer's device.
• The family member must be in the same family group and signed in with the correct Apple ID.
• Ask the family member to restart their iPhone and try Restore Purchases again.

If you still need help, contact us from the app and let us know whether you're the Family Organizer or a family member, and which subscription plan you purchased. You can also reach us at hello@ecg.plus.

Frequently asked questions